FAQ’s

• What will be our new website address?

You will be yourpractice.gp-surgery.com

• Can I keep my existing domain name?

Yes.

1. Set up the yourpractice.gp-surgery.com site.
2. Tell us what your registered domain is.
3. Change your nameservers with your domain registrar to ns15.ukhost4u.com, ns16.ukhost4u.com. If you don’t know who your domain registrar is, you can look them up on www.123-reg.co.uk. You may need to contact your previous website provider.

• Can I ask you to make corrections, add pages or update content?

Yes. Just send an email to sam@gp-surgery.com. Remember to always state the name of your website, and copy the URL (address) of any page that needs updating.

• Can I undertake corrections, add pages or update content by myself?

Yes. When you set up a website you will be provided with a log-in and password which allow comprehensive editing of your site.

• What if I make a mistake, will you help me fix it?

Yes, we want you to manage the site yourself, so we will be keen to help anyone who is maintaining their own site.

• Can I receive information about the number of people visiting the site, which pages they visit and where they are arriving from?

Yes, each site is registered with google analytics service to monitor traffic as described. The email address you supply when you register will be sent a monthly traffic report. You may be interested to see which pages people are clicking on!

• Can I add a gallery of photos, for example pictures of the practice, or pictures of the staff.

Yes, this is done using the excellent picasa from google to manage photos.

1. Download and install Picasa from Google. It is available for PC, Mac and Linux.
2. Create a picasaweb online account. If you have Gmail, you are already sorted.
3. Edit, crop and fix the photos within Picasa on your desktop.
4. Add descriptions to the photos within Picasa, for example if the photo is of a person, make sure the name is added as the caption.
5. Upload the photos to picasaweb, limit the size to 640px. For photos of people you are probably best to reduce to 320px, by using the file export function. Then upload the photo from the ‘exported’ folder.
6. Ensure you make the folder public, so the photos are accessible.
7. Complete the gallery request form
8. Do not remove the photos from picasaweb, they will accessed from picasaweb within your site.

• Can I back up my site myself before making changes?

Yes, using your login you can use the export tool to download a backup of your site. This export tool can also be used to take your site elsewhere! There is no lock-in here.

• My question isnt here

Please add your questions to the comments section. It can then be added to the FAQ’s